Achyani, Yuni Eka, and Yehezkiel Hardy Saputra. “Quality Analysis of the BNI Mobile Banking Application for Customers Using Webqual 4.0”. Paradigma - Jurnal Komputer dan Informatika 25, no. 1 (March 29, 2023). Accessed December 3, 2024. http://4258.wcapt.asia/index.php/paradigma/article/view/1723.